Operation Support Jobs

CitiBank - Job Details


Job Designation :Operations Support

The Operation Support Specialist position is responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. 

Roles & Responsibilities:


  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed.
  • Conduct basic analysis and research as well as workflow management.
  • Support an expansive array of products and services.
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Eligibility & Qualifications:

  • 0-3 years of relevant experience.
  • Good written communication .
  • Experience working in a business office or operational environment.  
  • Proficient computer and math skills with a focus on complex databases and spreadsheets.
  • Demonstrates technical and administrative expertise.
  • Consistently demonstrates attention to detail.
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area.
  • Shift Timings: - Rotational night shift.
  • Candidates need to carry an email invite along with a CV and Id-proof, while coming for Interview.
  • Salary- 3.25 LPA - 4.50 LPA

Job Summary
Job Type : Full Time
Job Role : Others
Job Category : Walkin
Hiring Process : Walk - In, Face to Face Interview

Who can apply : Freshers

About CitiBank
Citibank (stylized as citibank) is the consumer division of financial services multinational Citigroup.[2] Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. The bank has 2,649 branches in 19 countries, including 723 branches in the United States and 1,494 branches in Mexico operated by its subsidiary Banamex. The U.S. branches are concentrated in six metropolitan areas: New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami.[1] In 2016, the United States accounted for 70% of revenue and Mexico accounted for 13% of revenue. Aside from the U.S. and Mexico, most of the company's branches are in Poland, Russia, India and the United Arab Emirates.


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